Frequently Asked Questions

OmniMD is an integrated one-stop platform tailored to serve independent medical practices, billers and medical billing companies, trusted by thousands of users. We help you automate entire billing cycle to get you paid faster and accurately. Our cloud technology allows you to help manage multiple businesses with Single Sign-on, achieve 97% first pass clean claims ratio, reduce administrative costs with 20% lesser claim rejections, offer business insights with transaction and analytical KPI dashboards, better manage Account Receives with our ARQ Manager, and benchmark your performance against peers.

OmniMD RCM provides practice management and medical billing software solutions for individual billers, medical billing companies, physicians, and specialists. We offer a full suite including Registration, Scheduling, Insurance Verification, Claims Management, Electronic Payment Posting, and Accounts Receivable (AR) Management. You can either utilize integrated OmniMD EHR and/or we can also interface with your existing EHR.

OmniMD RCM offers flexible affordable solutions to accommodate your unique business needs, including monthly subscription rates to transaction-based pricing options, for larger groups and billing companies, offered with short or longer-term contracts with additional discounts. There is no start-up cost, and we scale our pricing based on your needs and business growth. We also provide services assisting migration from your current system. Pricing also depends on the customization required to interface with your EHR. Contact OmniMD Solution Consultants to get a personalized review and learn about onboarding options.

There is NO start-up cost. There may be a low start-up cost if any customizations are involved. We scale our pricing based on your needs and business growth. We also provide services to assist with your migration from your current system. Pricing also depends on the customization required to interface with your EHR. Contact OmniMD Solution Consultants to get a personalized review and learn about onboarding options.

OmniMD RCM is 100% cloud-based software and offered with document scanning and hosting solution option allowing the flexibility to be a paperless office.

SaaS stands for Software as a Service and is essentially the same as cloud-based service. OmniMD RCM is a SaaS solution and provides access to all of your data from any computer you have designated, as long as it is connected to a data network.

When it comes to implementing the billing software, we will need patient demographics, insurance data, face sheets, encounter sheets (favorite ICDs and CPTs), fee schedule or %age of Medicare FFS, provider credentialing information for enrollment, etc. Our Solution Architects can guide in detail about requirement individual to your business. We can also offer guidance in case you would like to setup the system by your own.

OmniMD has been ICD-10 ready and compliant since 2014. OmniMD RCM has a crosswalk tool built into the product where users can cross reference current ICD-9 codes with ICD-10 codes.

Once you sign up with OmniMD RCM, a dedicated implementation consultant will contact you within 24 hours and share account setup kit. We are committed to your success and expect to have your account fully implemented within 7 days. Your representative will help coordinate your entire onboarding timeline which includes initial account setup, EDI, ERA, EFT, and Eligibility Verification enrollments and claims processing.

You can begin sending electronic claims to major commercial insurance payers, such as Aetna, Cigna, United Healthcare, and many others, within 48 hours of enrollment process. Some of the major payers, such as Medicare, Medicaid, Blue Cross/Blue Shield, may require authorization of enrollment form before you can start submitting electronic claims. The timeline varies for these payers and can typically take anywhere from 2 to 4 weeks.

You can choose from a variety of clearinghouse options (we support multiple clearinghouse(s) for your business) available to submit to most payers who support electronic submission of claims, including Medicare, Medicaid, Blue Cross, Blue Shield, Aetna, Cigna, United Healthcare, Tricare, etc., in every state.

OmniMD currently supports the CMS 1500 paper claim format and ANSI 837p electronic claim format. We also support institutional claim formats including UB-04 and 837I.

OmniMD takes all the responsibility for maintaining and backing up your records.

OmniMD securely store your records and information in our remote servers. Automatic offsite backups ensure the security of your data.

OmniMD is EHNAC certified for HIPAA compliance standards for ePHI, which means your ePHI is safe with us and our subcontractors. Physical and electronic barriers to data breach include our compliance policies with all of our subsidiaries, advanced encryption, auditing, and a secure network with offsite backup to all of your ePHI data.

Automatic Log-off is a part of HIPAA compliance. Once you leave your workstation idle, the system logs you out in few minutes based on your default setting. Users will need to re-enter the login credentials to regain entry.

This directly depends on your current software vendor and how they can currently export or converts your data. In most cases, we can import your patient demographics with insurance, appointments, and patient balance(s). Manual data entry is always a choice available. You can provide your data in a variety of formats, including a Comma–Separated Value (.CSV) or Microsoft Excel (.XLS), Text (.TXT), etc. Our onboarding team can also remotely access your system and attempt to acquire your data at no additional charge, if possible.

Subscription fees are billed monthly within the first week of the current month for the previous month of service, except for the setup and training fees which are billed in advanced. We accept payment by direct debit through your checking account or by check. Payments are due on the 15th day of each month.

OmniMD offers a full-service package with complete onboarding and training program with your subscription. Our team assists you through the entire onboarding process including setting up a provider, enrolling in electronic claims, sending your test batch of electronic claims, and having your claims accepted by at least one major insurance company. You will be assigned an Implementation and Training Specialist who will be with you through your entire setup process.

OmniMD Support can be reached Monday through Friday, between 8 am ET/5 am PT and 8 pm ET/5 pm PT, excluding National holidays. You can reach out directly to the OmniMD Support Team via email (support@omniold.omnimd.com) or phone (1-844-666-4632 Extension 2).

Yes, we offer our providers the flexibility to accept credit cards in person, online, or over the phone.  It is simple and affordable to set up an account and start processing credit cards in OmniMD and can be used with or without a card swiping device.  The payments are processed through a merchant account, deposited directly into your bank account, and posted to OmniMD.  You can contract through our partner Bill Flash directly for monthly fees and contracting.

OmniMD is a web-based application and works the best with Windows based OS and browsers. Mac users can seamlessly run Windows applications by installing a compatibility program/thin client and Windows license.

Your Implementation Specialist will guide you to choose the best clearinghouse and assist you through the enrolment process with the clearinghouse. OmniMD RCM integrated platform offers and includes cloud-based medical billing software with electronic connectivity to insurers, all provided under one affordable fee structure.

Each insurance company has a different policy regarding how they reimburse for medical claims associated with Out-of-Network providers and the level of services including electronic claims, remittance, and eligibility they support with Out-of-Network providers. Such payer policies are independent of the software or clearinghouse utilized. We strongly suggest you call each insurance company to get a conclusive answer regarding their claim reimbursement process and the electronic services they support for Out-of-Network providers.

OmniMD runs the best in Google Chrome and Internet Explorer 11. OmniMD RCM being a cloud-based system, we recommend a high-speed Internet connection such as DSL, Cable Modem, or T1. The minimum system requirements are Windows PC with at least 2 GHz Intel Pentium III processor, Microsoft Windows 7 Operating System or higher (with latest service pack), 1024x768 screen resolution, 19-inch monitor, and minimum 4 GB RAM.

Yes. You can send eRx from OmniMD EHR if you are an authorized prescriber. DEA and NPI number is mandatory to enable eRx for the prescriber.

You should use ePrescribing solution to write prescriptions electronically effortlessly and process renewals and refills with just a couple of clicks, eliminating the need to print prescriptions, call pharmacies, or receive faxes.

OmniMD ePrescribing is EHNAC certified and uses advanced encryption to keep all information and transmission secure from your device to the pharmacy. We are rigorously audited every two years to comply with DEA standards for prescribing controlled substances.

You can subscribe to our EPCS solution to prescribe and transmit controlled substances Schedule II through V with access to thousands of pharmacies across the country.

When a pharmacy sends a renewal or change request, you can simply login to review and either renew or deny the request or make changes if needed. The denial can also be followed by a new script.

Regardless of the specialty, ePrescribing is available for all prescribers as long as you’ve DEA number and NPI to prescribe.

Yes, absolutely! You don’t have to use OmniMD EHR to use ePrescribing facility. You can import your patient data easily or submit a request to our support team to assist you with patient upload and get started quickly.

Our ePrescribing module allows ready access to patient’s demographics, diagnoses, allergies, medication history, and drug interactions.

You can select patient’s preferred pharmacy while ePrescribing or alternatively pharmacies can be filtered based on zip code (most used), name, address (street and city), phone number, fax number, and specialty (retail/mail order) to locate the desired pharmacy before transmitting a prescription electronically.

Our ePrescribing module allows you to check drug eligibility and download the latest medication history from SureScripts database, including drug sign and frequency, pharmacy, and provider prescribing it.

OmniMD EHR is a user-friendly cloud-based software, with quick and intuitive charting capabilities, prescribing medication, ordering labs and diagnostic studies, accurately coding the encounter, and audit proof within in-built CMS audit form for even the complex patients.

OmniMD Specialty EHR, RCM, and Patient Portal is one integrated solution; a meticulously engineered medical practice software having unified patient, clinical, and billing workflows. The data flows seamlessly & uninterrupted from patient registration & scheduling to medical charting and billing.

A unified workflow with billing directly linked to clinical charting enables a more robust set of medical/financial data to be utilized in reports to assist in managing practice.

Despite being a unified product, OmniMD still offers seamless integration with other EHRs and billing software via rest APIs, HL7 interfaces and/or FHIR APIs.

Yes, local pharmacy will be listed in the EHR

OmniMD is cloud-based, so all you need is a computer that is PC or Mac, laptop or desktop with a web browser and a high-speed Internet connection.

Electronic health record software designed by healthcare provider for independent practices. The software helps healthcare providers to manage patient medical record and automate clinical workflow.

OmniMD EHR offers flexible affordable solutions to accommodate your unique business needs, including monthly subscription rates to transaction-based pricing options, for larger groups and management companies, offered with short or longer-term contracts with additional discounts. There is no start-up cost, and we scale our pricing based on your needs and business growth. We also provide services assisting migration from your current system.

Pricing also depends on the customization required. Contact OmniMD Solution Consultants to get a personalized review and learn about onboarding options.

Once you sign up with OmniMD EHR, a dedicated implementation consultant will contact you within 24 hours and share account setup kit. We are committed to your success and expect to have your account fully implemented within 2 - 4 weeks. Our representative will help coordinate your entire onboarding timeline which includes initial account setup; setting up favorites ICDs, CPTs, medications, prescriptions, labs, etc.; building EHR templates; and customizing workflows.

This directly depends on your current software vendor and how they can currently export or convert your data. In most cases, we can import your patient demographics with insurance, appointments, histories, medication lists, clinical notes, and patient balance(s). Manual data entry is always a choice available. You can provide your data in a variety of formats, including a Comma–Separated Value (.CSV) or Microsoft Excel (.XLS), Text (.TXT), etc. Our onboarding team can also remotely access your system and attempt to acquire your data at no additional charge, if possible.

OmniMD is an integrated one-stop platform tailored to serve independent medical practices, billers and medical billing companies, trusted by thousands of users. We help you automate entire billing cycle to get you paid faster and accurately. Our cloud technology allows you to help manage multiple businesses with Single Sign-on, achieve 97% first pass clean claims ratio, reduce administrative costs with 20% lesser claim rejections, offer business insights with transaction and analytical KPI dashboards, better manage Account Receives with our ARQ Manager, and benchmark your performance against peers.

OmniMD RCM provides practice management and medical billing software solutions for individual billers, medical billing companies, physicians, and specialists. We offer a full suite including Registration, Scheduling, Insurance Verification, Claims Management, Electronic Payment Posting, and Accounts Receivable (AR) Management. You can either utilize integrated OmniMD EHR and/or we can also interface with your existing EHR.

OmniMD RCM offers flexible affordable solutions to accommodate your unique business needs, including monthly subscription rates to transaction-based pricing options, for larger groups and billing companies, offered with short or longer-term contracts with additional discounts. There is no start-up cost, and we scale our pricing based on your needs and business growth. We also provide services assisting migration from your current system. Pricing also depends on the customization required to interface with your EHR. Contact OmniMD Solution Consultants to get a personalized review and learn about onboarding options.

There is NO start-up cost. There may be a low start-up cost if any customizations are involved. We scale our pricing based on your needs and business growth. We also provide services to assist with your migration from your current system. Pricing also depends on the customization required to interface with your EHR. Contact OmniMD Solution Consultants to get a personalized review and learn about onboarding options.

OmniMD RCM is 100% cloud-based software and offered with document scanning and hosting solution option allowing the flexibility to be a paperless office.

SaaS stands for Software as a Service and is essentially the same as cloud-based service. OmniMD RCM is a SaaS solution and provides access to all of your data from any computer you have designated, as long as it is connected to a data network.

When it comes to implementing the billing software, we will need patient demographics, insurance data, face sheets, encounter sheets (favorite ICDs and CPTs), fee schedule or %age of Medicare FFS, provider credentialing information for enrollment, etc. Our Solution Architects can guide in detail about requirement individual to your business. We can also offer guidance in case you would like to setup the system by your own.

OmniMD has been ICD-10 ready and compliant since 2014. OmniMD RCM has a crosswalk tool built into the product where users can cross reference current ICD-9 codes with ICD-10 codes.

Once you sign up with OmniMD RCM, a dedicated implementation consultant will contact you within 24 hours and share account setup kit. We are committed to your success and expect to have your account fully implemented within 7 days. Your representative will help coordinate your entire onboarding timeline which includes initial account setup, EDI, ERA, EFT, and Eligibility Verification enrollments and claims processing.

You can begin sending electronic claims to major commercial insurance payers, such as Aetna, Cigna, United Healthcare, and many others, within 48 hours of enrollment process. Some of the major payers, such as Medicare, Medicaid, Blue Cross/Blue Shield, may require authorization of enrollment form before you can start submitting electronic claims. The timeline varies for these payers and can typically take anywhere from 2 to 4 weeks.

You can choose from a variety of clearinghouse options (we support multiple clearinghouse(s) for your business) available to submit to most payers who support electronic submission of claims, including Medicare, Medicaid, Blue Cross, Blue Shield, Aetna, Cigna, United Healthcare, Tricare, etc., in every state.

OmniMD currently supports the CMS 1500 paper claim format and ANSI 837p electronic claim format. We also support institutional claim formats including UB-04 and 837I.

OmniMD takes all the responsibility for maintaining and backing up your records.

OmniMD securely store your records and information in our remote servers. Automatic offsite backups ensure the security of your data.

OmniMD is EHNAC certified for HIPAA compliance standards for ePHI, which means your ePHI is safe with us and our subcontractors. Physical and electronic barriers to data breach include our compliance policies with all of our subsidiaries, advanced encryption, auditing, and a secure network with offsite backup to all of your ePHI data.

Automatic Log-off is a part of HIPAA compliance. Once you leave your workstation idle, the system logs you out in few minutes based on your default setting. Users will need to re-enter the login credentials to regain entry.

This directly depends on your current software vendor and how they can currently export or converts your data. In most cases, we can import your patient demographics with insurance, appointments, and patient balance(s). Manual data entry is always a choice available. You can provide your data in a variety of formats, including a Comma–Separated Value (.CSV) or Microsoft Excel (.XLS), Text (.TXT), etc. Our onboarding team can also remotely access your system and attempt to acquire your data at no additional charge, if possible.

Subscription fees are billed monthly within the first week of the current month for the previous month of service, except for the setup and training fees which are billed in advanced. We accept payment by direct debit through your checking account or by check. Payments are due on the 15th day of each month.

OmniMD offers a full-service package with complete onboarding and training program with your subscription. Our team assists you through the entire onboarding process including setting up a provider, enrolling in electronic claims, sending your test batch of electronic claims, and having your claims accepted by at least one major insurance company. You will be assigned an Implementation and Training Specialist who will be with you through your entire setup process.

OmniMD Support can be reached Monday through Friday, between 8 am ET/5 am PT and 8 pm ET/5 pm PT, excluding National holidays. You can reach out directly to the OmniMD Support Team via email (support@omniold.omnimd.com) or phone (1-844-666-4632 Extension 2).

Yes, we offer our providers the flexibility to accept credit cards in person, online, or over the phone.  It is simple and affordable to set up an account and start processing credit cards in OmniMD and can be used with or without a card swiping device.  The payments are processed through a merchant account, deposited directly into your bank account, and posted to OmniMD.  You can contract through our partner Bill Flash directly for monthly fees and contracting.

OmniMD is a web-based application and works the best with Windows based OS and browsers. Mac users can seamlessly run Windows applications by installing a compatibility program/thin client and Windows license.

Your Implementation Specialist will guide you to choose the best clearinghouse and assist you through the enrolment process with the clearinghouse. OmniMD RCM integrated platform offers and includes cloud-based medical billing software with electronic connectivity to insurers, all provided under one affordable fee structure.

Each insurance company has a different policy regarding how they reimburse for medical claims associated with Out-of-Network providers and the level of services including electronic claims, remittance, and eligibility they support with Out-of-Network providers. Such payer policies are independent of the software or clearinghouse utilized. We strongly suggest you call each insurance company to get a conclusive answer regarding their claim reimbursement process and the electronic services they support for Out-of-Network providers.

OmniMD runs the best in Google Chrome and Internet Explorer 11. OmniMD RCM being a cloud-based system, we recommend a high-speed Internet connection such as DSL, Cable Modem, or T1. The minimum system requirements are Windows PC with at least 2 GHz Intel Pentium III processor, Microsoft Windows 7 Operating System or higher (with latest service pack), 1024x768 screen resolution, 19-inch monitor, and minimum 4 GB RAM.

Yes. You can send eRx from OmniMD EHR if you are an authorized prescriber. DEA and NPI number is mandatory to enable eRx for the prescriber.

You should use ePrescribing solution to write prescriptions electronically effortlessly and process renewals and refills with just a couple of clicks, eliminating the need to print prescriptions, call pharmacies, or receive faxes.

OmniMD ePrescribing is EHNAC certified and uses advanced encryption to keep all information and transmission secure from your device to the pharmacy. We are rigorously audited every two years to comply with DEA standards for prescribing controlled substances.

You can subscribe to our EPCS solution to prescribe and transmit controlled substances Schedule II through V with access to thousands of pharmacies across the country.

When a pharmacy sends a renewal or change request, you can simply login to review and either renew or deny the request or make changes if needed. The denial can also be followed by a new script.

Regardless of the specialty, ePrescribing is available for all prescribers as long as you’ve DEA number and NPI to prescribe.

Yes, absolutely! You don’t have to use OmniMD EHR to use ePrescribing facility. You can import your patient data easily or submit a request to our support team to assist you with patient upload and get started quickly.

Our ePrescribing module allows ready access to patient’s demographics, diagnoses, allergies, medication history, and drug interactions.

You can select patient’s preferred pharmacy while ePrescribing or alternatively pharmacies can be filtered based on zip code (most used), name, address (street and city), phone number, fax number, and specialty (retail/mail order) to locate the desired pharmacy before transmitting a prescription electronically.

Your staff can generate new prescription orders to be signed off and submit electronically by you. Your licensed nurses can also submit renewals when authorized and linked as an agent to your ePrescribing account.

Our ePrescribing module allows you to check drug eligibility and download the latest medication history from SureScripts database, including drug sign and frequency, pharmacy, and provider prescribing it.

OmniMD EHR is a user-friendly cloud-based software, with quick and intuitive charting capabilities, prescribing medication, ordering labs and diagnostic studies, accurately coding the encounter, and audit proof within in-built CMS audit form for even the complex patients.

OmniMD Specialty EHR, RCM, and Patient Portal is one integrated solution; a meticulously engineered medical practice software having unified patient, clinical, and billing workflows. The data flows seamlessly & uninterrupted from patient registration & scheduling to medical charting and billing.

A unified workflow with billing directly linked to clinical charting enables a more robust set of medical/financial data to be utilized in reports to assist in managing practice.

Despite being a unified product, OmniMD still offers seamless integration with other EHRs and billing software via rest APIs, HL7 interfaces and/or FHIR APIs.

Yes, local pharmacy will be listed in the EHR

OmniMD is cloud-based, so all you need is a computer that is PC or Mac, laptop or desktop with a web browser and a high-speed Internet connection.

Electronic health record software designed by healthcare provider for independent practices. The software helps healthcare providers to manage patient medical record and automate clinical workflow.

OmniMD EHR offers flexible affordable solutions to accommodate your unique business needs, including monthly subscription rates to transaction-based pricing options, for larger groups and management companies, offered with short or longer-term contracts with additional discounts. There is no start-up cost, and we scale our pricing based on your needs and business growth. We also provide services assisting migration from your current system.

Pricing also depends on the customization required. Contact OmniMD Solution Consultants to get a personalized review and learn about onboarding options.

Once you sign up with OmniMD EHR, a dedicated implementation consultant will contact you within 24 hours and share account setup kit. We are committed to your success and expect to have your account fully implemented within 2 - 4 weeks. Our representative will help coordinate your entire onboarding timeline which includes initial account setup; setting up favorites ICDs, CPTs, medications, prescriptions, labs, etc.; building EHR templates; and customizing workflows.

This directly depends on your current software vendor and how they can currently export or convert your data. In most cases, we can import your patient demographics with insurance, appointments, histories, medication lists, clinical notes, and patient balance(s). Manual data entry is always a choice available. You can provide your data in a variety of formats, including a Comma–Separated Value (.CSV) or Microsoft Excel (.XLS), Text (.TXT), etc. Our onboarding team can also remotely access your system and attempt to acquire your data at no additional charge, if possible.